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Jan Chipchase - connections and consequences Posted November 29th, 2008 by Categories: Mobile Phone ” I don’t have a clue what the future is going to look like, but I have a pretty good idea how people will behave when they get there.”  We are just past user research week at CIID and I found this video to be both inspiration for what we learned as well as a great capsule on user research. Jan Chipchase, researcher at Nokia, sniffs out underlying causes and trends in social behavior in the w

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